Docs

Basics

Roles & Proccess

Bookings

Menus & Modifiers

General

Floor Flow

Dispense & Order Management

<h1><strong>Branding &amp; Options</strong><a href="https://help.getdqd.com/cms/general/settings#venue-details" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a></h1><h3><strong>Venue Details</strong></h3><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Venue Name</p></td><td colspan="1" rowspan="1"><p>Public name (used in hosted pages, email and SMS)</p></td></tr><tr><td colspan="1" rowspan="1"><p>Venue Color</p></td><td colspan="1" rowspan="1"><p>Depreciated (do not use)</p></td></tr><tr><td colspan="1" rowspan="1"><p>Contact Email</p></td><td colspan="1" rowspan="1"><p>Email to which booking requests are sent</p></td></tr><tr><td colspan="1" rowspan="1"><p>Contact Phone</p></td><td colspan="1" rowspan="1"><p>Contact phone number for the venue administrator.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Address</p></td><td colspan="1" rowspan="1"><p>Venue Address</p></td></tr></tbody></table><h3><a href="https://help.getdqd.com/cms/general/settings#images-%26-logo" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a><strong>Images &amp; Logo</strong></h3><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Logo</p></td><td colspan="1" rowspan="1"><p>The venue logo in png format with a transparent background. 160px x 160px exactly.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Venue Background</p></td><td colspan="1" rowspan="1"><p>The venue logo in a png format with a black background. 400px x 400px exactly.</p></td></tr></tbody></table><h3><a href="https://help.getdqd.com/cms/general/settings#tipping-options" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a><strong>Tipping Options</strong></h3><p>These control the default tipping percentages available with certain types of payment.</p><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Option 1</p></td><td colspan="1" rowspan="1"><p>Tipping default 1</p></td></tr><tr><td colspan="1" rowspan="1"><p>Option 2</p></td><td colspan="1" rowspan="1"><p>Tipping default 2</p></td></tr><tr><td colspan="1" rowspan="1"><p>Option 3</p></td><td colspan="1" rowspan="1"><p>Tipping default 3</p></td></tr></tbody></table><h3>Times</h3><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Timezone</p></td><td colspan="1" rowspan="1"><p>The timezone of the venue</p></td></tr><tr><td colspan="1" rowspan="1"><p>Opening Time</p></td><td colspan="1" rowspan="1"><p>The time the venue opens</p></td></tr><tr><td colspan="1" rowspan="1"><p>Closing Time</p></td><td colspan="1" rowspan="1"><p>The time the venue closes</p></td></tr></tbody></table><h1><a href="https://help.getdqd.com/cms/general/settings#categories-%26-groups" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a><strong>Categories &amp; Groups</strong><a href="https://help.getdqd.com/cms/general/settings#dispense-points" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a></h1><h3><strong>Dispense Points</strong></h3><p>Dispense points (or Table Sections) refer to areas in the venue where orders should be handled. A Dispense point will only show orders from tables that have been allocated to that section. . They allow you to filter orders by section, but also layout tables and sections in the floor plan.</p><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Dispense Point Name</p></td><td colspan="1" rowspan="1"><p>Name of the dispense point</p></td></tr></tbody></table><h3><a href="https://help.getdqd.com/cms/general/settings#menu-modifiers" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a><strong>Menu Modifiers</strong></h3><p>Menu Modifiers are used to provide more flexibility to a menu item when the choice is made with the client. For example, if you have a Single Malt scotch on the menu, you might offer modifiers to describe how it should be served. For example, with ice or neat. Modifiers can aos have a price, to reflect that some modifications cost more.</p><p>You can find more information <a href="https://help.getdqd.com/cms/general/cms/menu/modifiers" target="_blank" rel="noreferrer" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>here</strong></a>.</p><h3><strong>Menu Categories</strong></h3><p>Menu categories group together items of a simialr type. For example, Burgers or Cocktails. When setting your categories, consider ease of navigation and search.</p><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Name</p></td><td colspan="1" rowspan="1"><p>Name of the category</p></td></tr><tr><td colspan="1" rowspan="1"><p>Availability</p></td><td colspan="1" rowspan="1"><p>The timeslot the category is available. By default, the category is always available but you can change this to hide categories at certain times of the day.</p></td></tr></tbody></table><h1><strong>Integrations</strong></h1><p>Read more about our integrations and how to set them up:</p><p><a href="https://help.getdqd.com/general/integrations" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;">Better together. DQ works with the tools you know to provide a more seamless operational fit.</a><a href="https://help.getdqd.com/cms/general/settings#bookings" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a></p><h1><strong>Bookings</strong><a href="https://help.getdqd.com/cms/general/settings#booking-options" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a></h1><h3><strong>Booking Options</strong></h3><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p style="text-align: center"><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Send Automated Communication</p></td><td colspan="1" rowspan="1"><p>As you create and update bookings customers are kept informed automatically.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Send Seating Receipts</p></td><td colspan="1" rowspan="1"><p>When you close tables we will automatically send a reciept to the guest.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Customer Facing Arrival Times</p></td><td colspan="1" rowspan="1"><p>Allow guests to indicate arrival times on their bookings.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Allow Table Preferences</p></td><td colspan="1" rowspan="1"><p>Allow guests to see a table map when making a reservation request.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Require Customer Emails</p></td><td colspan="1" rowspan="1"><p>Make email a mandatory field at checkout.</p></td></tr><tr><td colspan="1" rowspan="1"><p></p></td><td colspan="1" rowspan="1"><p></p></td></tr><tr><td colspan="1" rowspan="1"><p>Hosted Link</p></td><td colspan="1" rowspan="1"><p>this is the link to your hosted venue booking website</p></td></tr><tr><td colspan="1" rowspan="1"><p>Booking Widget</p></td><td colspan="1" rowspan="1"><p>this includes details of how to <a href="https://help.getdqd.com/cms/booking/customer-facing" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>embed the booking widget</strong></a> on your own website</p></td></tr></tbody></table><p>You can read more about managing booking options/packages here:</p><p><a href="https://help.getdqd.com/operations/bookings/packages" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;">Using DQ to make, promote and manage bookings.</a></p><h3><a href="https://help.getdqd.com/cms/general/settings#arrival-times" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a><strong>Arrival Times</strong></h3><p>Arrival times allow guests to indicate when they will arrive for their booking. This is useful for managing capacity and ensuring that guests arrive at staggered times.</p><table class="" style="min-width: 50px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p><strong>Property</strong></p></th><th colspan="1" rowspan="1"><p><strong>Description</strong></p></th></tr><tr><td colspan="1" rowspan="1"><p>Minutes</p></td><td colspan="1" rowspan="1"><p>How many minutes after the event start time this period should be.</p></td></tr><tr><td colspan="1" rowspan="1"><p>Maximum</p></td><td colspan="1" rowspan="1"><p>The maximum number of guests that can arrive during this period.</p></td></tr></tbody></table><h1><strong>Data &amp; Exports</strong></h1><h3><strong>Tags &amp; Groups</strong></h3><p>Tags and groups allow you to categorize your customers and bookings. You can then use these to filter and segment your data.</p><p>Add a tag by clicking the <code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">+</code> button. You can then add a name. Delted a tag by tapping the “x” on the tag. Different types of tags are available.</p><h1><strong>Billing</strong></h1><p>This will redirect you to the billing portal where you can manage your subscription and billing details.<a href="https://help.getdqd.com/cms/general/settings#hardware" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;"><strong>​</strong></a></p><h1><strong>Hardware</strong></h1><p>This will redirect you to the hardware portal where you can order hardware.</p><h1><strong>Feedback</strong></h1><p>This will redirect you to the feedback portal where you can provide feedback and make suggestions about new features.</p><p><br></p>

DQ gives you a greater level of control over your venue configuration via the Settings page.

Settings

Table of Contents