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You can find the reports in the <a href="https://order.getdqd.com/au/cms/reports" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;">Reports</a> section of the sidebar.<h1>Dashboard Data</h1>On our dashboard we highlight some key metrics for your venue.<ul><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Regular Bookers</code> - The number of customers who are booking regularly.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">One Time Bookers</code> - The number of customers who are booking for the first time, and are not returning.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Booker Churn</code> - The number of customers who have previously booked regularly but have ceased attending recently.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Churning Soon</code> - The number of customers who have booked regularly in the past, but are not yet churned.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Guest Lifetime Value</code> - The average value of a guest over their lifetime visitng your venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Biggest Guest Value</code>- The highest value of a guest over their lifetime visiting your venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Visit Frequency</code> - The average number of days between visits for a guest.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Spend Avrg</code> - The average spend of a regular guest.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Regular Guests</code> - The number of guests who are currently considered regulars. Guests are not bookers, but people who have visited your venue on guestlists.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">One Time Guests</code> - The number of guests who have visited your venue only once.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">All Visitors</code> - The total number of guests who have visited your venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Upsell Avrg</code> - The average upsell value of a guest in your venue.</li></ul>You can find more information on guest status in the <a href="https://help.getdqd.com/cms/booking/managing-guest-data" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;">Guests</a> section.<ul><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Guest Graph</code> - Highlights your regular booker count over time in contrast to the number of new bookers.</li></ul><ul><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Upsell Avrg</code> - The average upsell value of a guest in your venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Revanue</code> - The total revenue of your venue over the selected period.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Commited</code> - The total amount of this revanue that was commited by guests before entering the venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Seating Avrg</code> - The average seating value of a guest in your venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Upsell Avrg</code> - The average upsell value of a guest in your venue.</li></ul><ul><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Turnaround Avrg</code> - The average turnaround time on bottles and mixers in your venue..</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Shortest Turnaround</code> - The shortest turnaround time on bottles and mixers in your venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Orders</code> - The total number of orders in your venue.</li><li><code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Avrg Items</code> - The average number of items in an order in your venue.</li></ul><h1>Table Totals</h1>The table totals report gives you a breakdown of seating sessions in your venue. This is broken down by Table, Seating and Orders.You can select the date or period you would like to view by selecting the date, from the picker in the bottom right.<a href="https://help.getdqd.com/cms/general/reporting#turnaround-%26-performance" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;">​</a><h1>Turnaround &amp; Performance</h1>The turnaround report shows four major statistics over the longer term of your venue. These are: <code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Turnaround Time</code>, <code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Revenue</code>, <code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Upsell</code> and <code class="bg-gray-200 dark:bg-gray-800 text-gray-600 dark:text-gray-300 font-mono text-sm px-1.5 py-0.5 rounded [&amp;::before]:content-none [&amp;::after]:content-none">Avrg Seating</code><h1>Bookings Performance</h1>The Bookings performance report is still in development, but at the moment it shows a breakdown of individual bookings for events in the venue as well as some aggregated statistics for the reporting period.<a href="https://help.getdqd.com/cms/general/reporting#payments-reconciliation" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] border-[rgb(24,189,202)] transition-all duration-75" style="text-decoration: none; color: inherit;">​</a><h1>Payments Reconciliation</h1>This report shows every individual payment that has been made in the venue. You can filter out methods by selecting the checkboxes in the top left.Each payment will have a total, a date, a user, and a status. In some cases it will also show a reference id to a order or booking.<h1>Staff Reporting</h1>You can find staff reporting information in the Staff tab. More detail can be found in User Management.<h1>Want to know more?</h1>Please let us know what you would like to be able to report on! We’re always adding more and improving our current reports.

DQ Includes multiple reports to help you understand your data

Reporting

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