<h1>Creating Bookings</h1><ol class="steps-list"><li>Go to the Bookings tab</li><li>Tap ”+” and select "Add Booking"</li><li>Select a Package or add Included Items.</li></ol><table style="min-width: 75px"><colgroup><col style="min-width: 25px"><col style="min-width: 25px"><col style="min-width: 25px"></colgroup><tbody><tr><th colspan="1" rowspan="1">Property</th><th colspan="1" rowspan="1">Description</th><th colspan="1" rowspan="1">Required</th></tr><tr><td colspan="1" rowspan="1">Event</td><td colspan="1" rowspan="1">The event the booking is for</td><td colspan="1" rowspan="1">No</td></tr><tr><td colspan="1" rowspan="1">Booking Package</td><td colspan="1" rowspan="1">The template used for this booking</td><td colspan="1" rowspan="1">No</td></tr><tr><td colspan="1" rowspan="1">Guest</td><td colspan="1" rowspan="1">The primary booker</td><td colspan="1" rowspan="1">Yes</td></tr><tr><td colspan="1" rowspan="1">Table</td><td colspan="1" rowspan="1">The assigned table(s)</td><td colspan="1" rowspan="1">Yes</td></tr></tbody></table><h1>Booking Requests</h1>Booking requests made via your public website will show as "Pending Approval" and be notified with an email and app notification.<ol class="steps-list"><li>Go to the Bookings tab and tap the dropdown to select the relevant event.</li><li>Tap on a booking with a 'Pending Approval" status</li><li>Allocate a table and accept or decline the booking.</li></ol><h1>Managing Booking Information</h1>Clicking on a booking opens a side panel with detailed information.You can:<ul class="accent-bullets"><li>Edit the guest or table by clicking their names.</li><li>View and manage booking status, payments, and guest details.</li></ul><h3>There are three main tabs:</h3><ol class="steps-list"><li>Details Tab Displays booking payment info and included items. You can:<ul class="accent-bullets"><li>Change the package.</li><li>(Depending on permissions) Edit the cost and inclusions.</li><li>Use “Seat Guest” to check the guest in and request included items.</li></ul></li><li>Payment Tab Shows a detailed breakdown of payment activity.<ul class="accent-bullets"><li>Swipe left on a receipt to issue a refund.</li><li>Swipe right to send a digital receipt.</li></ul></li><li>Guest Tab Manage settings related to the guest and their relationship with the venue.<ul class="accent-bullets"><li>Group Name. The name that the group should be referred to as.</li><li>Guest Count: View the max number of guests allowed under the booking.</li><li>Guest List: Edit the guest list (guests or staff can do this).<ul class="accent-bullets"><li>Add guests with “Add New Guest.” </li><li>Invite guests to add themselves with "Guest Invite QR code" or copy the Invite URL.</li><li>Remove guests by swiping left.</li><li>Once seated, check guests in using the checkbox next to their names.</li></ul></li><li>(Coming Soon) Booking Tags: Use tags to highlight important info (e.g., VIP, birthday).</li><li>(Promoter): See who made the booking, or assign a staff/promoter.</li></ul></li></ol>

DQ Core

Bookings are the core of every visit to your venue: allowing you to plan, track guest lists, monitor upsells, and more.