DQ is made specifically for VIP bottle service teams. It helps you move faster, sell more, and stop losing time, money, and data during the night.<h2>Why Venues Switch to DQ</h2>Every VIP team struggles with the same problems:<ol class="steps-list"><li>The environment is chaos.  Loud music, dark rooms, and packed dance floors make it hard to communicate or move efficiently.</li><li>Too many people making decisions.  Promoters, hosts, and managers all act on the fly but rarely share that info: creating confusion.</li><li>Processes break as you get busier. More tables mean more money but also more complexity. Service quality drops when the system can’t keep up.</li></ol><h2>The Problem with Regular Hospitality Systems</h2><h3>POS and booking systems weren’t built for bottle service. </h3>They work fine for restaurants or bars but not for VIP operations where spend, approvals, and service flow matter.<h3>They create blind spots. </h3>Teams end up using group chats, spreadsheets, and radios to fill the gaps. That slows everyone down and causes errors.<h3>They hide your data. </h3>Customer insights get lost, and teams can’t see what’s really working or who your best clients are.<h2>DQ is purpose-built for bottle service.</h2>It’s not a restaurant system pretending to fit your world. DQ is designed around how VIP teams should actually work. It keeps servers, bussers, and managers synced in real time by managing:<ul class="accent-bullets"><li>Booking approvals, order management and spend tracking</li><li>Real-time updates for servers, bussers, and managers</li><li>On-floor coordination Whether you’re managing the floor, serving guests, or coordinating staff, DQ keeps the entire business moving.</li></ul><h2>The DQ Playbook</h2><ol class="steps-list"><li>Servers Serve. Bussers Fulfil.<ul class="accent-bullets"><li>The problem: In most venues, servers run around fetching stock. This amounts to time that should be spent selling.</li><li>The change: Servers stay in their section, focused on guests and sales. Bussers handle ice, glassware, and deliveries where they are requested.</li><li>The result: Faster response, higher sales, cleaner sections, and happier guests.</li></ul></li><li>Managers Coach, Don’t Chase<ul class="accent-bullets"><li>The problem: Managers often insert themselves in every task: greeting guests, chasing payments, and firefighting.</li><li>The change: Managers empower servers to own their client relationships and process payments directly. That frees managers to coach, observe, and improve performance.</li><li>The result: Servers sell with confidence, and managers focus on the whole system, not just putting out fires.</li></ul></li><li>One Source of Truth<ul class="accent-bullets"><li>The problem: In most venues, messages get lost. Some tables get over-serviced, others forgotten.</li><li>The change: DQ gives your whole team one shared view. Bookings, requests, tasks, and updates have equal prominence..</li><li>The result: Everyone knows what’s happening, who’s responsible, and what’s next. No confusion. No missed service.</li></ul></li><li>Need help? Take a look at our <a href="https://getdqd.com" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">website</a>, or book an <a href="https://calendly.com/andrew-dq/1-1/" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; border-color: var(--portal-accent-color);">onboarding call here</a>.</li></ol>

Basics

DQ Playbook

Introduction

DQ Pro - Accessing your account

Waiter/Attendant

Runner/Dispense

Manager

Roles & Proccess

Adding Events

Creating Bookings

Guests & Guest Data

Public Facing Bookings

Integrating Hosted Bookings

Bookings

Creating Items

Managing Modifiers

Booking (Package) Templates

Menus & Modifiers

Table Management

User Management

Permissions

Reporting

Settings

Integrations

Tags & Data

General

Night Setup

Door & Arrivals

Walk-ins

Ordering Flow

Closing

Floor Flow

Managing Orders

Managing Payments

Managing Dispense

Using the Run-List

Dispense & Order Management

Booking Payments

Managing Staff

Introduction to DQ Core

Setting up your venue

Events

Guest Lists

Flows - Night Set-up

Flows - Door & Arrivals

Flows - Serving

DQ Core

Docs